Calls people expect from a business they deal with.

Patients ring to book, move or cancel an appointment. The agent checks free slots in your booking system while it talks, and the day before each visit it calls to confirm.

Number

Your clinic number answers with an agent, in the hours you set; outside them it can still take bookings.

HTTP tools

check_slots and book_slot call your booking system’s API.

Date trigger

Calls each patient a set time before appointment_at on their contact.

Outcomes

booked, rescheduled, cancelled, call_back.

Parents call with the same questions every admission season. The agent answers them from your instructions, and recorded or read-out messages carry notices home: a bus running late, a holiday, a meeting.

Number

The admissions line answers with an agent that knows fees, dates and documents.

Campaign

A text-read-aloud message to a list of parents, in Hindi, Marathi or any of the eleven languages.

Hand-over

Questions the agent can’t answer go to the office, on a +91 number you choose.

Outcomes

enquiry_answered, visit_booked, call_back.

A courteous call a few days before each instalment, to people who already have a loan with you. The agent states the amount and the date, and offers a call back when it’s a bad time. No threats, no pressure: that is our Acceptable use policy.

Date trigger

Calls a set number of days before emi_due_at on the contact.

Retry by outcome

When the person says “call me later”, the agent calls back at the time they asked for.

Calling window

Narrow your window to the hours your own rules allow; we never call outside 9 AM–9 PM.

Outcomes

will_pay, already_paid, call_back, dispute.

Collection calls must also follow the rules of your own regulator. call2all enforces the 9 AM–9 PM limit, your calling window, the do-not-call list and frequency caps; the rest is yours. See the Acceptable use policy.

Your store posts each new cash-on-delivery order to a webhook URL. The agent calls the buyer, confirms the order and the address, and your store hears the result on its own webhook before it packs the parcel.

Webhook trigger

POST /v1/hooks/<token> with the order; the phone, name and order id are read from it. Each order is called once.

Context

The order total and items go into the agent’s prompt as {{context.…}} values.

Webhook out

call.analyzed comes back to your store with the outcome and the order id as external_ref.

Outcomes

confirmed, cancelled, address_changed, no_answer.

Plumbers, electricians, repair and cleaning services lose work to calls nobody picks up. The agent takes the booking, a missed call is called back inside your hours, and the customer hears from you before the technician arrives.

Number

Answers with an agent that collects the job, the address and a time slot.

Missed-call trigger

Calls back anyone who rang and wasn’t answered.

HTTP tool

create_job opens the job in your scheduling system.

Outcomes

job_booked, quote_requested, call_back.